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FAQ'S

 
Thank you for visiting Embroidery by Estelle. Many of you may have questions on etiquette, return policies, turn around time, or special requests. Feel free to contact me here with any other questions that the FAQ's wasn't able to help you with. I look forward to completeing the perfect order based on your peronsal inspirations and requests.

1:ORDERS

2:ETIQUETTE

Monogram Etiquette

 

For a Married Couple (or soon to be):

The monogram will contain the bride's first initial, the surname of the couple, and the groom's first initial, in that order. For instance Mary and Charles Smith would be:

 

MSC

 

Monogramming a Gift for a Woman:

A monogrammed gift for a woman should include her first, middle and last initial or if she is married, her first, maiden name, and married name initials. Traditionally, a woman's monogram is presented in first, last, middle initial order. So for Rebecca Lynn Jones her monogram could be as follows:

 

RJL

 

However, if Rebecca married James White her new monogram would be as follows:

 

RWJ

 

 Monogramming a Gift for a Man:

For men's gifts, many people prefer to use the initials in the first, middle and last order. For these kind of items, George Henry William would be:

 

GHW  

 

Monogramming Gifts for Children:

Gifts for small children, both boys and girls traditionally follow the first, last, and middle initial order. For example, both Sean Andrew White and Sarah Anne White’s monogram would be as follows:

 

SWA

3:REFUNDS

Refunds & Exchanges

 

Due to the nature of these instant download fonts, refunds are not available. Please email or call if you have any questions. These are embroidery fonts and not desktop fonts.

4:TURN AROUND TIME

Turn around time

 

Turn around time is typically 7-10 days. However, for larger orders more time may be required. This will be discussed during your initial order consultation.  If you need an order rushed additional fees may apply.

Forms of payment accepted

 

Cash and checks are accepted. Please make checks out to Estelle Hockman.

Payment is required on date of pickup. 

 

 

 

5.PAYMENTS ACCEPTED

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